Unable To Successfully Execute A Partial Seach For A Particular Billing Types (Doc ID 2242569.1)

Last updated on MARCH 13, 2017

Applies to:

Oracle Teleservice - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Service, Transaction Billing Types

ACTUAL BEHAVIOR
---------------

Unable to successfully execute a partial search for a particular Billing Types
in "Service > Setup > Installed Base > Transaction Billing Types"

EXPECTED BEHAVIOR
-----------------------
When a partial search is done, should be able to display only the value which contains that specific "Billing Type".

STEPS
-----------------------
The issue can be reproduced with the following steps:
(R) Service >

(Nav) Setup > Installed Base > Transaction Billing Types

Preformed a partial search on Name or Description column:

Press F11 and Query with some value and again press Ctrl F11.
System will not display the specific records. It will return all data

Changes

 

Cause

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