Work Confirmation Stuck In Processing Error RVTTH-445: Subroutine (Doc ID 2242777.1)

Last updated on MARCH 24, 2017

Applies to:

Oracle iSupplier Portal - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

Work Confirmation Stuck in Processing Error
When a work confirmation is created in one month (October for example) and it is not  approved until the next month (example:November) however October’s period is now in a “closed” status the work confirmation fails with a processing error.
ERROR:

’"RVTTH-445: Subroutine Error at: 30 No Open GL Period Found User-Defined Exception in Package RCV_CreateAccounting_PVT Procedure Get_GLInformation returned error Cause: Subroutine Error at: 30 No Open GL Period Found User-Defined Ex"’

Steps to reproduce:
1. Create work confirmation in one month – October – all periods open
2. In next Month –November – close the October purchasing and payables periods
3. Approve work confirmation
4. Work Confirmation fails in Processing Error.
5. The Error can be seen:
’"RVTTH-445: Subroutine Error at: 30 No Open GL Period Found User-Defined Exception in Package RCV_CreateAccounting_PVT Procedure Get_GLInformation returned error Cause: Subroutine Error at: 30 No Open GL Period Found User-Defined Ex"’

Cause

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