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Work Confirmation Stuck In Processing Error RVTTH-445: Subroutine Error at: 30 No Open GL Period Found (Doc ID 2242777.1)

Last updated on JULY 11, 2020

Applies to:

Oracle iSupplier Portal - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

Work Confirmation Stuck in Processing Error
A work confirmation is created in one month (October for example) and it is not approved until the next month (example:November).  If October’s period is now in a "closed" status the work confirmation fails with a processing error.
ERROR:

"RVTTH-445: Subroutine Error at: 30 No Open GL Period Found User-Defined Exception in Package RCV_CreateAccounting_PVT Procedure Get_GLInformation returned error Cause: Subroutine Error at: 30 No Open GL Period Found User-Defined Ex"

Steps to reproduce:
1. Create work confirmation in one month – October – while the periods are open
2. In next Month –November – close the October purchasing and payables periods
3. Approve work confirmation
4. Work Confirmation fails with Processing Error.
5. The Error can be seen:
’"RVTTH-445: Subroutine Error at: 30 No Open GL Period Found User-Defined Exception in Package RCV_CreateAccounting_PVT Procedure Get_GLInformation returned error Cause: Subroutine Error at: 30 No Open GL Period Found User-Defined Ex"’

Cause

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In this Document
Symptoms
Cause
Solution
References


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