Unable To Add Order Lines To A New Ship Set

(Doc ID 2242851.1)

Last updated on FEBRUARY 12, 2018

Applies to:

Oracle Order Management - Version 12.2.4 and later
Information in this document applies to any platform.
*** Checked for relevance on 12-Feb-2018 ***

Symptoms



ACTUAL BEHAVIOR

Users are unable to add order lines to a new ship set. When new order lines are added to the sales order, the new ship set number is not getting assigned.

EXPECTED BEHAVIOR

Expect the new order lines will default a new shipset.

STEPS

--  Using Order Management (OM) Responsibility
1.  Enter sales order and lines. Place lines in a shipset.
2.  Book order.
3.  Re-query order and add new lines. Expect a new shipset on the new lines.



Changes

 

Cause

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