Summary Cost And Work Order Details Cost Are Not Matching when Include Child Assets Is Checked (Doc ID 2242982.1)

Last updated on MARCH 13, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, COST

When the check box Include Child Assets is unchecked the summary cost and WO details cost are not matching.

Expect for the costs to match.

The issue can be reproduced at will with the following steps:
1. Choose Maintenance Super User Responsibility.
2. Choose the Maintenance Organization (i.e. SCR) and choose Go button.
3. Navigate to Assets Tab and Choose Capital from Sub Tabs.
4. Enter the Asset Number and Choose Go button.
5. Select the Asset Number  in results table and Choose “Costs” from Asset Number action LOV and Choose Go button.
6. Enter Period From (i.e. May-15) and Period To (i.e. May-15) Values in Cost View Options and choose Go button.
7. System is showing Total (INR) 1253111.49 in Actual Cost Summary
8. Choose Work Order Cost Details button.
9. Choose Export button and Total the Actual Cost in excel sheet. Total Actual cost (INR) is 120031.29.


Cause

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