Log into Mobile Application Using Indirect Responsibilities Get Error You Do Not Have Access to Use This Mobile Application

(Doc ID 2243214.1)

Last updated on SEPTEMBER 06, 2017

Applies to:

Oracle iProcurement - Version 12.2.3 and later
Oracle Purchasing - Version 12.2.3 and later
Oracle E-Business Suite Mobile - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

Using an Indirect Responsibility, while attempting to log into Mobile Application, the following error occurs:

"You do not have access to use this mobile application. Please contact your System Administrator"

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Created a user and assigned a responsibility under Direct Responsibility.
2. Login to iProcurement/Purchasing Mobile Apps and login is successfully
3. Assign the Direct Responsibility as Indirect Responsibility to same user
4. When user log in the iProcurement/Purchasing Mobile Apps the following error occur:

" You do not have access to use this mobile application. Please contact your System Administrator"



Cause

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