Claims with More Than One Approver, Not Appearing within Claim Mass Approval Screen (Doc ID 2243417.1)

Last updated on MARCH 14, 2017

Applies to:

Oracle Trade Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When a claim approval rule has 2 or more approvers, the first approver sees the claim within the claim mass approval screen until it is approved. Once it is approved by first approver, the second or next approver doesn't see the claim within the claim mass approval screen.



Changes

 

Cause

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