Printing Problems with CUPS after Migrating R12.2.5 Apps to New Platform (Doc ID 2243433.1)

Last updated on MARCH 13, 2017

Applies to:

Oracle Advanced Collections - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

You have just upgraded to a new platform and now your CUPS Server Printers are no longer working.   When you run the IEX: Bulk XML Delivery Manager, all letters fail with a Broken Pipe error.    Incidentally, the Broken Pipe error is not showing up in the XDO Debug.

IEXXmlDelivery [Mar-08-2017 22:32:29]: sPrinterPort=631
IEXXmlDelivery [Mar-08-2017 22:32:29]: submitting request...
IEXXmlDelivery [Mar-08-2017 22:32:29]: xml_request_id : 198923
IEXXmlDelivery [Mar-08-2017 22:32:29]: Failed to complete the delivery to /printers/broomfield
IEXXmlDelivery [Mar-08-2017 22:32:29]: sqlexp:oracle.apps.xdo.delivery.DeliveryException: Broken pipe
IEXXmlDelivery [Mar-08-2017 22:32:29]: sqlexp:java.net.SocketException: Broken pipe

Cause

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