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UPK: Client Shows Disconnected Status (Doc ID 2243475.1)

Last updated on MARCH 13, 2017

Applies to:

User Productivity Kit - Version 11.1.0.0 and later
Information in this document applies to any platform.

Symptoms

In 11.1.0.2, when publishing any of MSWord outputs, the error (s): General exception occurred and "Document closing failed" display.

Publishing.activitylog.xml file displays the following error:


 Document closing failed. Path(Uri) = 'odpub://int/PlayerPackage/OxmlPrint/Temp/1c34b7a8-accc-4355-8a51-83510a4de3d3_JOBAID.docx'.The object invoked has disconnected from its clients. (Exception from HRESULT: 0x80010108 (RPC_E_DISCONNECTED))

UPK Client also shows Disconnected status.

Cause

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In this Document
Symptoms
Cause
Solution
References


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