Project Field In Find Service Requests Form Does Not Recognize Partial Value Of The Project.Get Error : FRM-40212: Invalid value for field COL_VALUE" (Doc ID 2243555.1)

Last updated on MARCH 13, 2017

Applies to:

Oracle Teleservice - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Service Request Form in Test instance

Getting the following error when trying to search for Project field in Find Service Requests form (Advanced Search) with partial value of the project .



ERROR
-----------------------
FRM-40212: Invalid value for field COL_VALUE



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Find Service Requests form
2. Advanced tab
3. Select item as "Project" and enter partial value for the value field


Cause

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