Account Details Activity Is Blank For Invoices (Doc ID 2243748.1)

Last updated on MARCH 18, 2017

Applies to:

Oracle Receivables - Version 12.1 and later
Information in this document applies to any platform.

Symptoms

In case of invoices, the Account details activity is blank.

Steps to re-produce the issue
-----------------------
1. Go to Account Details Form

2. Enter the Customer Number

3. Click on Find

4. Place the cursor on the Invoice

5. Click on Activities button

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms