Product Search, Search By Item Number Does Not Return The Item Number (Doc ID 2243750.1)

Last updated on MARCH 14, 2017

Applies to:

Oracle Quoting - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On Test and Prod: 12.1.3 version, Quoting HTML User Interface

ACTUAL BEHAVIOR
---------------
Product Search by Product Number stopped working. Search by Product Description returns the correct/expected product.

EXPECTED BEHAVIOR
-----------------------
Quoting should allow search by product number or description.
This used to work before applying patches.

STEPS
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The issue can be reproduced at will with the following steps:

1. Login to EBS with Quoting HTML based responsibility
2. Query Quote
3. Add Product
4. Enter full product number as a search criteria and press Go

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot add quote lines.

Changes

 

Cause

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