Payment Batch Is Taking About 6-7 Hrs To Create Or Delete (Doc ID 2244004.1)

Last updated on MARCH 15, 2017

Applies to:

Oracle Incentive Compensation - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms



ACTUAL BEHAVIOR
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Payment Bath is taking about 6-7 hrs to create or delete

We are creating or deleting one payment batch with a one payment group and every time we are doing this is taking 6-7 hours. Standard time should be maximum a couple hours.



STEPS
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The issue can be reproduced at will with the following steps:
1. Login as Incentive Compensation admin
2. Deleting one payment batch
3. Performance issue - takes too long


Cause

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