ORA-20001 HR_7220_INVALID_PRIMARY_KEY Error When Adding Balance Values in GL

(Doc ID 2244041.1)

Last updated on MARCH 15, 2017

Applies to:

Oracle Human Resources - Version 12.1 HRMS RUP9 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Lookups

When attempting to add balancing segment values in General Ledger (GL), the following error occurs.

ERROR
-----------------------
java.sql.SQLException: ORA-20001: HR_7220_INVALID_PRIMARY_KEY:
ORA-06512: at "APPS.HR_ORGANIZATION_API", line 4930
ORA-06512: at "APPS.GL_LEDGERS_PKG", line 112
ORA-06512: at line 1

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Log on to the Applications.
2. Choose the responsibility for the super ledger user.
3. N-> Setup-> Financials-> Accounting Setup Manager.
4. Query the ledger Libro_Contable.
5. Click on the 'Update Accounting Options' for the above ledger.
6. Click the link Update Balancing Segment Values for the legal entity.
7. Add a record and click Apply.


Cause

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