Transfer price Calculated as Zero in RMA with pre config Item

(Doc ID 2244105.1)

Last updated on MARCH 15, 2017

Applies to:

Oracle Inventory Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

 On : 12.1.3 version, Onhand and Availability

ACTUAL BEHAVIOR
---------------
Implemented intercompany transaction with "Advance Accounting" option on.

For the sales order flow it is working well and The transfer price is retrieved correctly.

But when RMA is created for the same sales order for Pre Config Item,The credit note create with zero price, Transfer price getting populated is zero.

EXPECTED BEHAVIOR
-----------------------
Transfer price should not be zero for Pre Config Item in RMA

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms