Salary Tab in SS My Information does not Match Salary History in Salary Administration Screen (Doc ID 2244474.1)

Last updated on MARCH 28, 2017

Applies to:

Oracle Self-Service Human Resources - Version 12.1 HRMS RUP9 and later
Information in this document applies to any platform.

Symptoms

On : 12.1 HRMS RUP9 version

ACTUAL BEHAVIOR
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The salary information in the Salary tab under Self Service Employee My Information does not match the salary history in the salary administration screen for some employees who changed grades on 01-JAN-2017.

EXPECTED BEHAVIOR
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The salary information in the Salary tab under Self Service Employee My Information should match the salary history in the salary administration screen for all employees who changed grades on 01-JAN-2017.

STEPS
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The issue can be reproduced at will with the following steps:
1. View Salary information under the Salary tab under Self Service Employee My Information.
2. View Salary History in the Salary Administration screen.
For some employees these values do not match.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, salary data is not consistent in the application for some employees.

Cause

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