Work Order Can No Longer Be Queried In Forms User Defined Status IS Null (root Cause For Failed Close)
(Doc ID 2245074.1)
Last updated on NOVEMBER 21, 2022
Applies to:
Oracle Enterprise Asset Management - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
When using the seeded API Eam_Process_Wo_Pub.Process_Master_Child_WO the
USER_DEFINED_STATUS_ID in EAM_WORK_ORDER_DETAILS is set to Null
EXPECTED BEHAVIOR
Expect the USER_DEFINED_STATUS_ID to be set correctly
STEPS
The issue can be reproduced at will with the following steps:
1. EAM: Use API Eam_Process_Wo_Pub.Process_Master_Child_WO to close work
order
2. See that STATUS_ID in EAM_WORK_ORDER_DETAILS is set to Null
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |