Work Order Can No Longer Be Queried In Forms User Defined Status IS Null (root Cause For Failed Close) (Doc ID 2245074.1)

Last updated on MARCH 17, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR

When using the seeded API Eam_Process_Wo_Pub.Process_Master_Child_WO the
USER_DEFINED_STATUS_ID in EAM_WORK_ORDER_DETAILS is set to Null

EXPECTED BEHAVIOR

Expect the USER_DEFINED_STATUS_ID to be set correctly

STEPS

The issue can be reproduced at will with the following steps:
1. EAM: Use API Eam_Process_Wo_Pub.Process_Master_Child_WO to close work
order
2. See that STATUS_ID in EAM_WORK_ORDER_DETAILS is set to Null



Cause

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