Communication Method Automatically Checked For Email While Creating PO In Buyers Work Center (Doc ID 2245082.1)

Last updated on MARCH 31, 2017

Applies to:

Oracle Purchasing - Version 12.1.3 to 12.2.6 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Approvals - Req, PO

ACTUAL BEHAVIOR
---------------
Buyers Work Center is picking Supplier notification method from Supplier contact even when the contact is blank.

EXPECTED BEHAVIOR
-----------------------
Buyers Work Center should pick Supplier notification method from Supplier Site when contact is blank.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Provide Supplier Notification Method as blank at supplier site and values are available at supplier contacts.
2. Navigate to Buyer Work Center --> Orders
3. Provide Supplier and supplier site. Could see that email checkbox is unchecked.
4. Navigate to Lines and click on Header again.
5. Could see that email checkbox is checked and email id is being shown (value from one of the supplier contacts)

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms