EAM Webpage Returns Random Error While Navigation (Doc ID 2245137.1)

Last updated on MARCH 17, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to go back to the asset search page from the asset details page.,  the following error occurs.

ERROR

Exception Details.
 oracle.apps.fnd.framework.OAException: oracle.jbo.SQLStmtException: JBO-27122: SQL error during statement preparation. Statement: SELECT * FROM (SELECT
distinct
msi.concatenated_segments,
cii.serial_number,


STEPS

The issue can be reproduced at will with the following steps:
1. Navigate to the maintenance Super user
2. Click on the assets tab.. Search for any asset-->Click on Asset number link
3. Get back to asset search page.. by clicking on return to asset page or click on Asset tab
4. Get an error

Cause

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