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Get "An Error Has Occurred Because Worker Information Has Not Been Found" When Trying to Access Timecard (Doc ID 2245455.1)

Last updated on APRIL 17, 2018

Applies to:

Oracle Time and Labor - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Seeded Timecard Layouts

When attempting to access create timecard the following error occurs.for one EBS user

ERROR
-----------------------
"An error has occurred because worker information has not been found".


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Self service time >create timecard

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create timecard

Changes

 

Cause

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