Non DQM Customer Search Does NOT Work With Country Field On Release 12.2.5 (Doc ID 2246046.1)

Last updated on MARCH 20, 2017

Applies to:

Oracle Receivables - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Customers Module

ACTUAL BEHAVIOR
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Customer Non DQM does not Consider the value entered in the Country field for Searching

Enter Customer Name as XYZ%, Country = Mexico
The match returns the Customers with no Mexico Address

EXPECTED BEHAVIOR
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Customer Non DQM Search should only returns the Customers with Mexico addresses

STEPS
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The issue can be reproduced at will with the following steps:
1. Log onto Receivables
2. Use Non DQM Customer Search to Search based on Customer Name and Country
3. The match returns the Customers with no Mexico Address

Cause

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