Error "APP-CSF-23257: Error in Assignments.Handler: ORA-01001: Invalid cursor."While Changing The Assignment Status In The Field Service Dispatch Center Form (Doc ID 2247147.1)

Last updated on MARCH 23, 2017

Applies to:

Oracle Field Service - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Dispatch Center

Getting the following Error while changing the assignment status in the field service dispatch center form


ERROR
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APP-CSF-23257: Error in Assignments.Handler: ORA-01001: Invalid cursor


STEPS
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The issue can be reproduced at will with the following steps:
1. Assign a task to resource whose trip has not been defined or assign a task to the resource and then delete the departure and arrival task of the resource.
2. Select the task assigned to the resource and click on task detailed tab pages.
3. Navigate to resources tab.
4. Click on assignment status, Then we can see this error.



Cause

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