Balance Forward Billing: Balances Incorrectly Shows Already Processed REFUNDS (Doc ID 2247456.1)

Last updated on MARCH 23, 2017

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Transactions Related

ACTUAL BEHAVIOR
---------------
Balance Forward Billing: Balances Incorrectly Shows Already Processed REFUNDS



EXPECTED BEHAVIOR
-----------------------
Balance Forward Billing balances should not show already invoiced REFUNDS

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Run Balance Forward Billing from March

2. Run the Billing again in April.

3. Refunds will show again

 


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, BFB report shows incorrect balances

Cause

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