EBS URL Not Opening With 500 Internal Server Error ORA-28001: The password has expired Appears In Alert.log

(Doc ID 2247558.1)

Last updated on MARCH 28, 2017

Applies to:

Oracle E-Business Suite Technology Stack - Version 12.1.3 and later
Information in this document applies to any platform.


All users can not log into the E-Business Suite Application including SYSADMIN user

The ERP URL not opening although all application services are started with status 0
500 Internal Server Error

Servlet error: An exception occurred. The current application deployment descriptors do not allow for including it in this response.


No recent changes made.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms