My Oracle Support Banner

Some Contracts in Terminated Status are not Displaying the "Open for Update" Button (Doc ID 2247713.1)

Last updated on SEPTEMBER 12, 2018

Applies to:

Oracle Service Contracts - Version 11.5.10 and later
Information in this document applies to any platform.

Symptoms

Some Service Contracts which are in Terminated Status do not have the "Open for Update" option, whereas other contracts with the same status are displaying the "Open for Update" button.

STEPS
-----------------------
1. Use the Service Contract Manager responsibility.
2. Open a Terminated Service Agreement.
3. Find the "Open for Update" button is not available.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.