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Some Contracts in Terminated Status are not Displaying the "Open for Update" Button (Doc ID 2247713.1)

Last updated on APRIL 04, 2025

Applies to:

Oracle Service Contracts - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

Some Service Contracts which are in Terminated Status do not have the "Open for Update" option. However, other contracts with the same status are displaying the "Open for Update" button.

Steps
1. Use the Service Contract Manager responsibility.
2. Open a Terminated Service Agreement.
3. Find the "Open for Update" button is not available.

Cause

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In this Document
Symptoms
Cause
Solution
References


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