Contracts in Terminated status is not Displaying the "Open for Update" button.

(Doc ID 2247713.1)

Last updated on MARCH 27, 2017

Applies to:

Oracle Service Contracts - Version 12.2.3 and later
Information in this document applies to any platform.


On : 12.2.3 version, Contracts Billing/Termination

Some Service Contracts which are in Terminated Status does not have the "Open for Update" option whereas some contracts with the same status are displaying "Open for Update".

The issue can be reproduced at will with the following steps:
1) Service Contract Manager>Open the Launch pad>click on Search icon>enter the Terminated Contract
number>Right click>Click on Open and checked the "opened for update" button
not available


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