After Inserting Approver During requisition Creation And Refresh Causes approval list to be rebuilt (Doc ID 2247941.1)

Last updated on MARCH 27, 2017

Applies to:

Oracle iProcurement - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

After inserting approver using manage approver before submitting, the hierarchy looks fine however upon clicking refresh, the hierarchy changed by pushing newly inserted approver to top level of approval. 
It is happening only after upgrading oracle application from R12.1.3 to R12.2.5

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms