BI Publisher Font Mappings Fails with Error 500--Internal Server Error and PDF Output Displays Question Marks Instead of Bullets
(Doc ID 2248005.1)
Last updated on FEBRUARY 23, 2019
Applies to:
BI Publisher (formerly XML Publisher) - Version 11.1.1.9.0 to 12.2 [Release 11.1 to 12.2]Information in this document applies to any platform.
Symptoms
Adding font mapping for PDF templates using the Administration -> Font Mapping option, but this is failing with the error below for the server:
Error 500--Internal Server Error
From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1:
10.T.1 500 Internal Server Error
Th server encountered an unexpected condition which prevented it from fulfilling the request.
Note: This works fine for the Publisher Desktop Utility.
Changes
Upgraded BI Publisher from 11.1.1.9 to 12c.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |