Enter New Order Error Validation Failed For The Field - Sales Agreement Number

(Doc ID 2248042.1)

Last updated on APRIL 09, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Unable to create order as it shows the error message

This happens when you try to create the order with the following :
 Customer Name = XXXXXXXXXXXX
 Customer Number = 999999
 Customer PO = 7000500623

The issue message does not appear when:
a) Different Customer PO is used for the customer XXXXXXXXXXXX/999999
b) Customer PO 7000500623 is used for a different customer altogether.

Note:
Order Type is not setup to force an Agreement number.

ERROR

Validation failed for the field - Sales Agreement Number

STEPS TO REPRODUCE

1. Login as order management responsibility
2. Open Sales Order form
enter new order for:
 Customer Name =Philips Medical Systems
 Customer Number = 999999
 Customer PO = XXXXXXXXXXXX

Cause

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