Product and Services Category Setup Gets StringIndexOutOfBoundsException When Adding Category Having More Than Two Segments
Last updated on APRIL 27, 2017
Applies to:Oracle iSupplier Portal - Version 12.1.3 and later
Information in this document applies to any platform.
On : 12.1.3 version, Supplier Admin Issues
Unable to add Product and Services category having segments 1,2,3,4 to Supplier profile
We have a purchasing category of 4 segments. We have done the setup for adding Product & Services to supplier profiles. But we are unable to add to supplier profile product & services the category using 3 or 4 segments. The following error occurs.
You have encountered an unexpected error
The issue can be reproduced at will with the following steps:
1. Purchasing Super User -> Supply Base -> Suppliers -> Query for a supplier -> Update -> Products & Services
2. Click on Add
3. Click on ‘Search for Specific Product & Services’.
4. Try to add a 3 segment or 4 segment category
5. Error is received
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