Facing Error While Processing Service Tax Reversal Because of Discarded Lines (Doc ID 2248674.1)

Last updated on APRIL 03, 2017

Applies to:

Oracle Financials for India - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Service Tax Setups - General

Facing error while processing on Reversal screen for the RCM taxes

ERROR
-----------------------
ORA- 01403 : no data found
FRM-40735 : ON_UPDATE trigger raised unhandled exception

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create matched invoice with item line.
2. Manually add one more line and attach same RCM service taxes.
3. Reversing the service tax lines
4. Error encountered

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot complete the reversal process of the service tax.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms