Issue With Delivery in EBS Which Got Cross Docked in OTM (Doc ID 2248752.1)

Last updated on MARCH 30, 2017

Applies to:

Oracle Shipping Execution - Version 12.2.6 and later
Information in this document applies to any platform.

Goal

A delivery was interfaced from EBS to OTM and got cross docked in OTM. OTM has generated multiple trips for one delivery as part of cross docking but only one trip gets assigned to the delivery due to which "Initial Ship From" and "Ultimate Ship To" locations does not match with the "Pick up stop" and "Drop Off Stop" of the trip assigned to the delivery. As a result, the ship confirm process triggers the following error message.

Error: One or more delivery legs is missing for Delivery XXXXX. The delivery path from its initial pick up to its ultimate drop off is incomplete.
 

Solution

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