APP-AR-11526 ORA-20001 The Invoice Has Open Claim When Trying To Reverse An Adjustment
Last updated on AUGUST 25, 2017
Applies to:Oracle Receivables - Version 12.2.3 and later
Information in this document applies to any platform.
When attempting to reverse an adjustment for the invoice with claim attached
the following errors occurs.
APP-AR-11503:Invoice type adjustment must make the balance due zero
exception ORA-20001: The invoice has open claim for the amount 1320.
This adjustment will make the remaining balance on the invoice less
than the claim amount.
Please close the claim first and then create an adjustment.
Steps to Reproduce:
Responsibility: Receivables manager
Navigation: Transactions > Transactions
The issue can be reproduced at will with the following steps:
Enter the $99 and try to save
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms