Maintenance Routing Form Opening Throws Error "eAM has not been installed"

(Doc ID 2248861.1)

Last updated on MAY 10, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.


When attempting to open maintenance routing form, the following error is observed

You cannot create a maintenance routing for the item &ASSEMBLY_ITEM_NAME because eAM has not been installed.

The issue can be reproduced with the following steps
1. open the maintenance routing
2. observe error


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms