Maintenance Routing Form Opening Throws Error "eAM has not been installed" (Doc ID 2248861.1)

Last updated on MAY 10, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to open maintenance routing form, the following error is observed

You cannot create a maintenance routing for the item &ASSEMBLY_ITEM_NAME because eAM has not been installed.

The issue can be reproduced with the following steps
1. open the maintenance routing
2. observe error

Cause

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