Processing Salary Change Life Event Wiping Out Coverage Amount For Supplemental ,Spouse Life Plans

(Doc ID 2249050.1)

Last updated on JULY 11, 2018

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP8 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Processing Salary Change Life for a mass population Event wiping out Coverage Amount for Supplemental ,Spouse Life Plans.

EXPECTED BEHAVIOR
-----------------------
Processing Salary Change Life event should not wipe out the coverage amounts for these plans

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Create Salary Changes for 100 or more employees.
2. Run the Process Participation Process: Life Event for Life Event Salary Change for 100 or more employees.
3. Check the coverage for these 100 employees.

Few employees will have coverage amount wiped for one of the plans.


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms