Charge Units Different Between Summary And Detail On Operations Tab

(Doc ID 2249623.1)

Last updated on MARCH 30, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms



PROBLEM STATEMENT

When viewing Summary and Details tab for the Operation, observe the Charge
Units in Summary tab is not consistent with the SUM of the charged units from
Details

Expect to see all charged units, with or without employee

The issue can be reproduced at will with the following steps:


1. Create work order
2. Charge a resource with employee
3. Charge a resource without employee
4. Summary tab shows correct Charged Units of 2
5. Details tab shows a single line for the Charge Unit with employee

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms