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Charge Units Different Between Summary And Detail On Operations Tab (Doc ID 2249623.1)

Last updated on JULY 15, 2020

Applies to:

Oracle Enterprise Asset Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms



PROBLEM STATEMENT

When viewing Summary and Details tab for the Operation, observe the Charge
Units in Summary tab is not consistent with the SUM of the charged units from
Details

Expect to see all charged units, with or without employee

The issue can be reproduced at will with the following steps:


1. Create work order
2. Charge a resource with employee
3. Charge a resource without employee
4. Summary tab shows correct Charged Units of 2
5. Details tab shows a single line for the Charge Unit with employee

Cause

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In this Document
Symptoms
Cause
Solution
References


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