(Doc ID 2249651.1)

Last updated on MARCH 30, 2017

Applies to:

Oracle E-Business Suite Integrated SOA Gateway - Version 12.2.4 and later
Information in this document applies to any platform.


On : 12.2.4 version,

When audit level for soa-infra is set to OFF, ISG is no longer working and below error is seen in SOA Suite log:

Error Details

[2015-09-15T20:16:00.516+08:00] [soa_server1] [ERROR] []
[oracle.soa.mediator] [tid: [ACTIVE].ExecuteThread: '10' for queue:
'weblogic.kernel.Default (self-tuning)'] [userId: CPWEB] [ecid:
296f3baf141868bf:-444adf24:14fc77328a8:-8000-00000000000b964d,0] [APP:
soa-infra] [J2EE_APP.name: soa-infra] [J2EE_MODULE.name: fabric]
CUX_AR_CUST_IMPWS_PKG_Port] [component_instance_id: 9189777] [composite_name:
PROD1_PLSQL_CUX_AR_CUST_IMPWS_PKG!1.0] [component_name:
oracle.apps.fnd.isg.monitor.callout.SOAPAuditUtil.createRequest ORA-00001:
unique constraint (APPLSYS.FND_SOA_REQUEST_UK1) violated[[



The issue can be reproduced at will with the following steps:

Login:EM ->SOA infrastructure Home->Common Properties

Disable the audit

It errors with : ORA-00001: unique constraint (APPLSYS.FND_SOA_REQUEST_UK1) violated in the

Once the audit is enabled there are no errors noticed.


Note : In either cases with or without audit enabled the response returned is fine, but the soa log shows the unique constraint error in case the audit is disabled.


Set audit level for soa-infra to ON.

However this workaround is not satisfying as it severely affects performance


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