Credit Memos Created Via API Are Not Being Reported In Italian Sales VAT Register (Doc ID 2249797.1)

Last updated on APRIL 02, 2017

Applies to:

Oracle E-Business Tax - Version 12.1.3 and later
Oracle Financials for EMEA - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Italian Localizations for AR

ACTUAL BEHAVIOR
---------------
Completed and accounted Credit Memos that were created via API are not being reported in "Italian Sales VAT Register".
The form "EMEA VAT Reporting Entities Setup" has got the CM sequence correctly assigned but the records are not being displayed in the report.


EXPECTED BEHAVIOR
-----------------------
Expect the credit memos to be displayed in the report.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Responsibility: Receivables Manager with Italian localization enabled
2. Navigation: Requests > Run Requests > Submit Italian Sales VAT Register
3. Notice that the credit memos are not displayed.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use the output of the report and this is impacting reporting to tax authorities.

Changes

 

Cause

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