Create Accounting is not able to Process Reversed Receipts (Doc ID 2249935.1)

Last updated on APRIL 04, 2025

Applies to:

Symptoms

Create accounting is not able to post the reversed receipts in 2 scenario's mentioned in steps to reproduce section.

Steps to Reproduce:
Responsibility: Receivables

Issue 1 :

1)Create a receipt for customer 1006.
2) Save
3)Choose a transaction corresponding to customer 1005.
This will change the customer details on the receipt header
4)Save. No error
5) Reverse the receipt.
6)Run create accounting.
Create accounting is failing

Issue 2

1) Create a receipt for customer 1006.
2) Save
Run create accounting. Everything will get posted.
3) change the customer to 1005.
4) Save. No error
5) Run create accounting. Everything will get posted.
6) Do an application. Save.
7) Reverse the receipt
8) Run create accounting.
Create accounting is failing

Cause

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