A NullPointerException Error Occurs When Deleting Reservations From The Trunk Stock Management Page (Doc ID 2249950.1)

Last updated on APRIL 03, 2017

Applies to:

Oracle Field Service - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5, Field Service Engineer Portal

When attempting to delete reservations on the trunk stock page the following error occurs.

ERROR
-----------------------
Unexpected error, contact system administrator
Exception Details.
 oracle.apps.fnd.framework.OAException: java.lang.NullPointerException
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912)
## Detail 0 ##
java.lang.NullPointerException
at oracle.apps.csp.portal.trunk.server.ItemDetailAMImpl.initPartsStatusQuery(ItemDetailAMImpl.java:192)
at oracle.apps.csp.portal.trunk.server.ItemDetailAMImpl.deleteRequirement(ItemDetailAMImpl.java:166)

----------

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open FSTP then trunk stock page
2. Query the item and click on the reservation icon
3. Click the delete icon for any reservation
4. Page errors out


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms