Workflow: Comments Not Displayed in Notes Section of Action After Return for Correction (Doc ID 2250537.1)

Last updated on AUGUST 21, 2017

Applies to:

Oracle Self-Service Human Resources - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms


When resubmitting a transaction which was Returned for Correction, the associated comments are not displayed for subsequent approvers to see.



Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Employee submits a transaction for approval.
2. Approver selects 'Return for Correction'
3. After Employee makes required changes, Employee adds comment to approver including details of Correction.
4. Approver receives notification with blank comments (Notes) section.

Changes

 

Cause

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