Organization Page On Supplier Form Errors Out (Doc ID 2250563.1)

Last updated on APRIL 03, 2017

Applies to:

Oracle Supplier Lifecycle Management - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On Release 12.2.6 version, Miscellaneous

When attempting to Create Supplier, Or Search and Update a Supplier Organization details the following error occurs.

ERROR:
"You have encountered an unexpected error.
Please contact your System Administrator for assistance."

STEPS TO REPRODUCE
The issue can be reproduced at will with the following steps:
1. Sign on to Application
2. Select Responsibility: Supplier Management Administrator
3. Navigation: Supplier Home Page ->> Create Supplier, Or Search and Update a Supplier ->>
4. Enter Supplier Name: "Advantage" ->> Click: "GO"
5. Select Supplier ->> Click: Update ->> Click: "Organization" Hyperlink ->>
6. Receive Error: "You have encountered an unexpected error.
  Please contact your System Administrator for assistance."

BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users cannot update Supplier Organization details without Error.

Changes

 

Cause

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