Incorrect Margins Percentage In Lines In Quote Approval Notification (Doc ID 2250572.1)

Last updated on MARCH 31, 2017

Applies to:

Oracle Order Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Transaction Control

ACTUAL BEHAVIOR
Incorrect Margins Percentage in Lines in Quote Approval Notification.

OBSERVATION
Issue is not happening for all orders. This is occurring in Production and Clone instance
also. This issue is critical as we are in the first month of Production and need to have
correct information in Approval Notification. The Notification goes to Top Management for
Approval and incorrect information is not accepted.


EXPECTED BEHAVIOR
We expect to see correct Margin Percentage at Line Level in the Approval Notification.

STEPS
1.Go to Order Management Responsibility.
2.Go to Negotiations - Quote 16
3.Create a quote by entering required information.
4.Save.
5.Book Order.
  Header: PENDING_INTERNAL_APPROVAL
  Line: PENDING_INTERNAL_APPROVAL
6.Go to WF Notifications.
7.Open Notification for Approval of Quote Created.
  Quote Approval Notification shows incorrect Margin%
  Header Margin > 6.76 %
  Line Margin > 148.29 %


Cause

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