'Interface Install Base Lines' Concurrent Program Performance Issue
(Doc ID 2250604.1)
Last updated on JULY 14, 2020
Applies to:Oracle Installed Base - Version 12.2.5 and later
Information in this document applies to any platform.
'Interface Install Base Lines' (CSICOFLPB) concurrent program has a performance issue.
It typically runs for over 2 hours, and is causing a significant number of locks.
Many workflow notification errors were sent to SYSADMIN user with the following error: "Error In Workflow OKSWARWF/OKS-101623 3205: 'CONMGR'
Is Not A Valid Role Or User Name"
Profile Option 'OKS: Enable Install Base Integration' Notifications if set to Yes. It sends the notification to the user provided in the profile 'OKS: Notify User of
Install Base Integration Notifications'.
The issue can be reproduced at will with the following steps:
1. Navigation: Oracle Install Base Admin > Others > Requests > Single Request > Interface Install base Lines
2. The program runs and completes normally, however, it typically runs for over 2 hours and it causes a lot of locks.
The issue has the following business impact:
Due to this issue, the locks prevent users of the Service module from entering new service requests.
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