'Interface Install Base Lines' Concurrent Program Performance Issue
(Doc ID 2250604.1)
Last updated on FEBRUARY 03, 2019
Applies to:Oracle Installed Base - Version 12.2.5 and later
Information in this document applies to any platform.
'Interface Install Base Lines' (CSICOFLPB) concurrent program has a performance issue.
It typically runs for over 2 hours, and is causing a significant number of locks.
Many workflow notification errors were sent to SYSADMIN user with the following error: "Error In Workflow OKSWARWF/OKS-101623 3205: 'CONMGR'
Is Not A Valid Role Or User Name"
Profile Option 'OKS: Enable Install Base Integration' Notifications if set to Yes. It sends the notification to the user provided in the profile 'OKS: Notify User of
Install Base Integration Notifications'.
The issue can be reproduced at will with the following steps:
1. Navigation: Oracle Install Base Admin > Others > Requests > Single Request > Interface Install base Lines
2. The program runs and completes normally, however, it typically runs for over 2 hours and it causes a lot of locks.
The issue has the following business impact:
Due to this issue, the locks prevent users of the Service module from entering new service requests.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document