My Oracle Support Banner

Clicking on the Export List Button in Audience Workbench Results in Error Page (Doc ID 2250644.1)

Last updated on MARCH 31, 2017

Applies to:

Oracle Marketing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On :  12.1.3 version, Audience Workbench > List Management >

Clicking on the Export List button in Audience Workbench  results in an error page with the only message being: Error Page . You have encountered an unexpected error. Please contact the System Administrator for assistance.

When export list is clicked, it returns an error page instead of exporting list in csv file format.


ERROR
-----------------------
Exception Details.
oracle.apps.fnd.framework.OAException: oracle.jbo.NoDefException: JBO-25002: Definition OAViewDefImpl_135 of type View Definition not found
at oracle.apps.fnd.framework.webui.OAPageErrorHandler.prepareException(OAPageErrorHandler.java:1274)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.  Login to Marketing Super User responsibility > Navigate to Audience Workbench. Click on Lists Shortcut
2.  Click on any list name and go to entries
3.  Click Export list

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.