Failure of Server Apache Bridge Error While Adding Tax Classification Code to an Approved Purchase Order (Doc ID 2250726.1)

Last updated on APRIL 01, 2017

Applies to:

Oracle Purchasing - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

While attempting to add tax classification code to an Approved Purchase Order, the following error occurs:

ERROR
-----------------------
Failure of server APACHE bridge
No backend server available for connection: timed out after 10 seconds or idempotent set to OFF or method not idempotent.

 

The debug log messages shows the following error:

ZX_CALCULATE_TAX_FAILED
Your updates were saved, but tax recalculation failed. Please contact your tax manager.
OAF LOG: Event : Check Errors, in: oracle.apps.fnd.framework.webui.OAPageErrorHandler: Exception: Your updates were saved, but tax recalculation failed. Please contact your tax manager. ,In VO: null

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Using a Purchasing responsibility, navigate to Purchase Orders form
2. Open an Approved PO , navigate to Manage Tax
3. Add tax details - save-> error occurs

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms