Approve Button Is Missing For Prospective Supplier Registration Request (Doc ID 2250784.1)

Last updated on APRIL 03, 2017

Applies to:

Oracle Supplier Lifecycle Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

 
ACTUAL BEHAVIOR
---------------
When buyer opens a notification, in order to approve a Prospective Supplier Registration request, the Approve button is missing.
The status of the request is Pending Approval.

If buyer searches for the new Supplier, the query does not return any information.

Users are unable to approve pending Supplier approval requests.

 

EXPECTED BEHAVIOR
-----------------------
User should be able to approve the request

 

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Supplier logs into the application
2. Open notification
3. New supplier list (New Supplier Request list)
4. Click on Review page
5. The Approve or Reject button are missing (the only buttons available are: Cancel or Check Current Suppliers)

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms