Bug 25577389: Lot Error For RMA Receiving (Doc ID 2251164.1)

Last updated on APRIL 03, 2017

Applies to:

Oracle Warehouse Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version,

We are getting error >> No Result is found' << when committing RMA Receving when original Sales Order Inv Org is different from that of the RMA Inv Org.

ERROR
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No result is found

STEPS
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The issue can be reproduced at will with the following steps:
1.On mobile scanner > Inbound Receiving > RMA/RWA > Enter RMA# and other required fields > Cntrl+L

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot do return of lot controlled items to another org, than the original org from where sales order was shipped.

Cause

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