OLM Course Completion Status Still InComplete After User Takes SCORM Class. (Doc ID 2251627.1)

Last updated on APRIL 04, 2017

Applies to:

Oracle Learning Management - Version 12.1 HRMS RUP8 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------

After user enrolls and takes a course (SCORM), the status still remains "Incomplete". However, there are other courses (scorm and non-scorm) without the quiz where the user takes the course and even before completing the course closes/exits the course and clicks HOME button and the course is marked "Complete".


EXPECTED BEHAVIOR
-----------------------
Mark the course complete after the user takes the SCORM course.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Sign up as Learner Self Service
2. Complete the course
3. The course status remains as incomplete.


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms