The Export Button In The Returns Portal Page Does Not Work Properly (Doc ID 2251695.1)

Last updated on APRIL 04, 2017

Applies to:

Oracle Depot Repair - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5

ACTUAL BEHAVIOR
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When selecting the Export button on the Returns Portal page the export function tries to create a .tsv file,  but this cannot be opened or saved properly.

EXPECTED BEHAVIOR
-----------------------
Expect to be able to export the search results to a .csv file

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Select the Depot repair responsibility.
2. Navigate to the Returns Portal page.
3. Search for Returns.
4. Select the export button.
5. The export tries to open a .tsv file


Changes

 

Cause

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