The Export Button In The Returns Portal Page Does Not Work Properly
(Doc ID 2251695.1)
Last updated on FEBRUARY 06, 2022
Applies to:
Oracle Depot Repair - Version 12.2.5 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.5
ACTUAL BEHAVIOR
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When selecting the Export button on the Returns Portal page the export function tries to create a .tsv file, but this cannot be opened or saved properly.
EXPECTED BEHAVIOR
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Expect to be able to export the search results to a .csv file
STEPS
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The issue can be reproduced at will with the following steps:
1. Select the Depot repair responsibility.
2. Navigate to the Returns Portal page.
3. Search for Returns.
4. Select the export button.
5. The export tries to open a .tsv file
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |