MFS MP App Hangs When Parts Requirement Search Returns More Than 10 Items (Doc ID 2251737.1)

Last updated on APRIL 04, 2017

Applies to:

Oracle Mobile Field Service - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Multiplatform Based on HTML5

When attempting to search for parts in the MP parts requirement screen the application hangs if more than 10 items are returned by the search.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to the Task Details screen.
2. Tap Parts Search menu to launch Parts Search screen.
3. Tap Add Order button to launch Search (Parts Req) screen.
4. Enter a Part Number (e.g. 123%) and tap Search and Find (flash icon).
5. The MFS App hangs

Cause

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