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MFS MP App Hangs When Parts Requirement Search Returns More Than 10 Items (Doc ID 2251737.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Mobile Field Service - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

When attempting to search for parts in the MP parts requirement screen the application hangs if more than 10 items are returned by the search.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to the Task Details screen.
2. Tap Parts Search menu to launch Parts Search screen.
3. Tap Add Order button to launch Search (Parts Req) screen.
4. Enter a Part Number (e.g. 123%) and tap Search and Find (flash icon).
5. The MFS App hangs

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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