PIM Unable To Perform Mass Organization Item Assignment, java.lang.OutOfMemoryError (Doc ID 2251857.1)

Last updated on APRIL 04, 2017

Applies to:

Oracle Product Hub - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Catalog items

ISSUE
-------
Unable to perform mass organization Item assignment. The functionality is failing with below error:

ERROR
-----------------------

Exception in thread "CacheCleaner" java.lang.OutOfMemoryError: Java heap space
  at java.lang.StringCoding.encode(StringCoding.java:338)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) PIM Responsibility
2) Navigate to >> Mass Change >> Assign Items to Organizations
3) Select Items >> Select Org >> Continue

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms